Always refer to the 'Applies to' section in articles to determine the actual operating system that each hotfix applies to. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under 'Windows 7/Windows Server 2008 R2' on the page. However, hotfixes on the Hotfix Request page are listed under both operating systems. Windows 7 and Windows Server 2008 R2 file information and notesImportant Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. Additionally, the dates and the times may change when you perform certain operations on the files. The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias.

The dates and the times for these files are listed in Coordinated Universal Time (UTC). The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. This hotfix does not replace any previously released hotfix. You may have to restart the computer after you apply this hotfix. To apply this hotfix, you must have Service Pack 1 for Windows 7 or Windows Server 2008 R2 installed. If you do not see your language, it is because a hotfix is not available for that language. The 'Hotfix download available' form displays the languages for which the hotfix is available. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a 'Hotfix download available' section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. A supported hotfix is available from Microsoft Support.

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